Arbitration and Mediation
In business everything is not always black and white, they sometime will be difference of opinion and misunderstanding.
Communication is integral to resolving problems and moving on. Be clear what your problems are. Try and understand the other person position.
Avoid "name calling" and trying to get "one over"because you feel aggrieved. This often can turn out to be a hollow victory and waste of your time.
It can be difficult, but try not to blame but work on positive ways you can resolve this situation.
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