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Disputed invoice
Disputed accounts are an inevitable part of business life.
We acknowledges that, out of a sense of fairness, we should address this particular issue in more detail. All parties viewing the database of outstanding invoices should note that disputed invoices are not necessarily due invoices, or indeed detrimental in any way to the purchasing company.
We acknowledges that, out of a sense of fairness, we should address this particular issue in more detail. All parties viewing the database of outstanding invoices should note that disputed invoices are not necessarily due invoices, or indeed detrimental in any way to the purchasing company.
PECIFIC NOTES FOR PARTIES WHO HAVE AN ENTRY ON THE DATABASE
Firstly, you may choose to mark your entry as disputed. If you have a genuine dispute with regard to the invoice sent to you then of course it is only appropriate.
Sadly however there are too many parties who choose to simply engage in spurious disputes for the benefit of their own cash flows, and thus ultimately end up paying the invoices submitted to them. This is the reason for the following approach to disputed entries, and in turn the withdrawal of such entries (if appropriate).
OUTSTANDING INVOICES - DISPUTED IN THIER ENTYRATIE
The law provides that any organisation should pay the correctly due sum of an invoice where
there is a partial query only.
Accordingly purchasers should without delay remit the amount that they agree is due and
owing on partially contested invoices.
Where a purchaser pays the agreed sum, but withholds a contested sum, then the balance is
considered as being disputed in it's entirety (see section above).
Should a purchaser fail to pay a partial amount that is due and then subsequently receives
credit and/or court confirmation that a lesser sum is owing, then the unpaid ROSI entry will
be amended down to reflect the sum that was actually due and payable, and not the value
originally claimed by the supplier…after all this was the true sum that was due and payable.
Where a settlement is achieved between the supplier and the purchaser prior to the unpaid
ROSI entry becoming "live" then the entry shall be deleted from ROSI's records altogether.
Where however a settlement is agreed between the supplier and the purchaser after the
entry date has been activated then the entry will remain for the sum agreed in settlement.
ROSI may then, at it's sole discretion, choose to add a note that reflects the terms of
the settlement in order to accurately portray the reason for the entry.
All parties, in accordance with the overriding objectives of the court' Civil Procedures Rules
are encouraged to resolve (and remit payment for) undisputed sums before the
entry becomes live. It is hoped that this will speed up the query processes for both the
supplier and the purchaser.
there is a partial query only.
Accordingly purchasers should without delay remit the amount that they agree is due and
owing on partially contested invoices.
Where a purchaser pays the agreed sum, but withholds a contested sum, then the balance is
considered as being disputed in it's entirety (see section above).
Should a purchaser fail to pay a partial amount that is due and then subsequently receives
credit and/or court confirmation that a lesser sum is owing, then the unpaid ROSI entry will
be amended down to reflect the sum that was actually due and payable, and not the value
originally claimed by the supplier…after all this was the true sum that was due and payable.
Where a settlement is achieved between the supplier and the purchaser prior to the unpaid
ROSI entry becoming "live" then the entry shall be deleted from ROSI's records altogether.
Where however a settlement is agreed between the supplier and the purchaser after the
entry date has been activated then the entry will remain for the sum agreed in settlement.
ROSI may then, at it's sole discretion, choose to add a note that reflects the terms of
the settlement in order to accurately portray the reason for the entry.
All parties, in accordance with the overriding objectives of the court' Civil Procedures Rules
are encouraged to resolve (and remit payment for) undisputed sums before the
entry becomes live. It is hoped that this will speed up the query processes for both the
supplier and the purchaser.
If you would prefer to try and settle your dispute amicability using arbitration 
If you would to proceed to contest a invoice 
If you would like to pay an invoice